There is no firmware for the OS version you selected. Oh, and by the way, I was able to bypass the wia issue by going to Word, Excel, or Adobe Pro and import from scanner. Marked as answer by Gene N. If the issue persists, please upload the picture to Skydrive www. There are 18 rollers located in the positions illustrated below.

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Canon CR-55 Startup Manual

From there, you double click on your device, and then you click update driver. Connect the USB cable after installing the driver. Ink Absorber Absorbs any ink that leaks out of the ink cartridge.

You cannot remove the ink cartridge without lowering the carriage to its 77 position. I exclude any hardware based reasons because testing it out of virtualboxed clean Windows XP confirmed the scanner, cable and ports are operating properly. Cleaning the Sensor Glass and the Rollers If the scanned images have extraneous marks, or if the scanned documents become dirty after scanning, then the sensor glass or rollers inside the scanner may be dirty.


Same problem, different Canon scanner, no solutions. Windows XP Windows 7: Page 33 Push in the ink cartridge until it clicks into place. Designed for a wide range of check processing environments, the CR requires minimal training and effortless operation.

imageFORMULA CR – Support – Download drivers, software and manuals – Canon Europe

I have an MF and i tried several of the above but what got it to work is to remove the device completly from the device manager and then reinstalling the driver on canon site. Reading Unit Before Using the Scanner Where or what is the “Built-in Application”? Familiarize yourself with the parts before installing the scanner. The Canon Scanning software has always been used.

Contacted Canon support and finally got them to understand the situation. Power Connector Connect the included AC adapter plug. What Canon have to say Then, please use the Canon application to scan ce55 again.

Page 32 Grasp the tag and then peel off the tape covering the ink jet nozzle. In order to ensure safe operation, be certain to read the cautions described below. Periodically clean the magnetic heads with a commercially available audio head cleaner.

Should you have any questions concerning this Agreement, or if you desire to contact Canon for any reason, please write to Canon’s local affiliate. Uninstalling The Scanning Utility Uninstalling the Scanning Utility Follow the procedure described below to uninstall the scanning utility.


imageFORMULA CR-55 Check Transport

Before Using the Scanner Hello, I have similar problem as original poster, searched for solution on the internet and this looks most close to what I’m observing with my scanner. If the scanner does somehow become damaged, immediately turn the scanner OFF and unplug widows power cord. Sign in to vote.

Wednesday, November 18, 8: Disposal Canon dealer or service representative for assistance. All software tests of the scanner finish happily.

I had some similar problem with Canon F scanner in Windows 7 then Windows Saturday, January 23, 4: Current driver operated fine as well some months ago yet concluding the driver is OK too. Your rating out of 5.